At Antiika Crochet, we are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website and make purchases from our online store.

1. Information We Collect

We collect various types of information from our users, which may include:

• Personal Information: Name, email address, phone number, billing address, shipping address, and payment details.
• Non-Personal Information: Browser type, IP address, time zone, and information about your device used to access our website.
• Order Information: Information regarding products purchased, payment methods, and delivery details.
• Cookies and Tracking Data: We may use cookies and similar tracking technologies to track website activity and improve user experience.

2. How We Use Your Information

The information collected from you is used for:

• Order Fulfillment: To process and ship your orders, and to communicate with you about your order.
• Customer Support: To assist with queries, process returns or exchanges, and resolve issues.
• Marketing: To provide you with information on new products, promotions, and other updates, where you have given consent.
• Website Optimization: To analyze how our website is used and improve its functionality.

We ensure that your data will not be shared with third parties for their own marketing purposes unless you have provided explicit consent.

3. Sharing Your Information

We may share your information with:

• Service Providers: Such as payment gateways, shipping partners, and IT support providers who assist in processing your order and delivering services.
• Legal Authorities: If required by law, or to protect our rights, property, or safety.

We ensure that all third-party service providers we work with adhere to strict privacy policies and handle your data securely.

4. Data Retention

We will retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, including compliance with legal and accounting requirements.

5. Your Rights

Under Indian law, you have the following rights regarding your personal data:

• Access: You may request access to the personal data we hold about you.
• Correction: You may ask us to update or correct your information if it is inaccurate.
• Deletion: You may request the deletion of your personal information, subject to certain legal exceptions.
• Withdrawal of Consent: Where we rely on consent to process your data, you can withdraw your consent at any time.

To exercise any of these rights, please contact us at support@antiikacrochet.in.

6. Security

We implement industry-standard security measures to protect your personal information. However, please note that no method of transmission over the Internet is entirely secure, and we cannot guarantee the absolute security of your data.

7. Cookies and Tracking Technologies

Our website uses cookies to collect information about your browsing activities. You can choose to disable cookies through your browser settings, although this may affect your ability to use certain features of the website.

8. Children’s Privacy

Antiika Crochet does not knowingly collect or solicit personal data from individuals under the age of 18. If we learn that we have collected personal data from a minor, we will take steps to delete the information as soon as possible.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised date will be noted at the top of the policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us